Privacy Policy

Effective Date: September 28, 2026

At XSQUARE, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, request our services, or interact with our digital platforms.

This Privacy Policy explains how XSQUARE collects, uses, stores, and protects information.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. About XSQUARE

XSQUARE is a digital agency providing services including, but not limited to:

  • Website design and development

  • WordPress development

  • UI/UX design

  • Graphic design

  • Branding and creative design

  • SEO and search engine optimization

  • Digital marketing

  • Social media marketing

  • Website maintenance and support

  • Digital consulting and related services

For privacy-related questions, please contact us using the contact information provided on our website.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Full name

  • Business or company name

  • Email address

  • Phone or WhatsApp number

  • Business address

  • Website URL

  • Service requirements

  • Project details

  • Messages and inquiries

  • Billing and transaction information

  • Information provided during consultations

  • Files, images, documents, logos, or other materials submitted for a project

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Approximate geographic information

  • Date and time of website visits

  • Website interaction information

We only collect information that is reasonably necessary for operating our website, communicating with customers, providing services, improving our services, or fulfilling legitimate business purposes.

3. How We Use Your Information

XSQUARE may use collected information to:

  • Respond to inquiries and requests

  • Provide quotations and proposals

  • Deliver requested services

  • Communicate with clients

  • Manage projects

  • Process payments and invoices

  • Provide customer support

  • Maintain and improve our website

  • Improve our services and user experience

  • Prevent fraud, abuse, and unauthorized activity

  • Maintain business and financial records

  • Send service-related communications

  • Send promotional communications where permitted by applicable law

  • Analyze website traffic and performance

  • Manage advertising and marketing campaigns

  • Comply with applicable legal obligations

We do not sell your personal information as a business practice.

4. Contact Forms and Inquiries

When you submit a contact form, inquiry, consultation request, or similar form on our website, the information you provide may be used to contact you regarding your request.

This may include communication through:

  • Email

  • Telephone

  • WhatsApp

  • Other communication methods you voluntarily provide

You should only submit information that is necessary for your inquiry or requested service.

5. Marketing and Advertising

XSQUARE may use online advertising and marketing platforms to promote its services.

Depending on how our website and advertising campaigns are configured, these platforms may use cookies, pixels, tags, or similar technologies to measure advertising performance, understand website activity, or provide relevant advertising.

Where required, we will obtain appropriate consent or provide applicable choices in accordance with relevant laws.

Our use of third-party advertising services does not mean that XSQUARE controls how those third parties independently process information. Their own privacy policies and terms may also apply.

6. Meta Platforms

XSQUARE may use Meta technologies, including Facebook and Instagram advertising or related business tools, for marketing, communication, analytics, or advertising purposes.

Where applicable, information may be processed through Meta technologies in accordance with the relevant Meta terms, policies, and privacy documentation.

We do not intentionally provide Meta with information that we are not permitted to share.

If you interact with our advertisements, Facebook Page, Instagram account, website, or other Meta-related services, Meta may process information according to its own policies.

You can review Meta’s privacy information through its official privacy resources.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

  • Keep the website functioning

  • Remember preferences

  • Understand website usage

  • Improve website performance

  • Measure marketing campaigns

  • Support analytics

  • Help deliver relevant advertising

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

8. Analytics

We may use third-party analytics services to understand how visitors use our website.

Analytics information may include pages visited, approximate location, device information, browser information, traffic sources, and interaction data.

Analytics information is generally used in an aggregated or otherwise appropriate form to improve our website and services.

9. Third-Party Services

Our website or services may contain links to or integrations with third-party services.

These may include:

  • Payment processors

  • Hosting providers

  • Analytics services

  • Advertising platforms

  • Communication platforms

  • Social media platforms

  • CRM and business management tools

  • Email service providers

  • Website plugins and software services

Third-party providers may process information according to their own privacy policies and terms.

XSQUARE is not responsible for the privacy practices of independent third parties.

10. Client and Project Information

When you engage XSQUARE for a project, you may provide business information, website credentials, documents, images, branding materials, databases, or other project-related information.

We use such information only as reasonably necessary to:

  • Perform the agreed services

  • Communicate with you

  • Maintain project records

  • Provide technical support

  • Troubleshoot or maintain your project

  • Meet contractual or legal obligations

Clients are responsible for ensuring that information and materials provided to XSQUARE may legally be used for the requested project.

11. Payment Information

Where payments are processed through third-party payment providers, XSQUARE may not directly receive or store complete payment-card information.

Payment information may be processed by the relevant payment provider according to its own privacy policy and security practices.

12. Information Sharing

We may share information where reasonably necessary with:

  • Employees and authorized team members

  • Contractors working on your project

  • Hosting and technology providers

  • Payment processors

  • Communication providers

  • Analytics and advertising providers

  • Professional advisers

  • Legal or regulatory authorities where required

We do not sell personal information to third parties.

We may disclose information where necessary to protect our rights, prevent fraud, enforce agreements, or comply with applicable law.

13. Data Security

XSQUARE takes reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted through the internet.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

15. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion where legally applicable

  • Withdraw certain consents

  • Object to certain processing

  • Request information about how your data is used

Requests can be submitted through our official contact information.

We may need to verify your identity before processing certain requests.

16. Children’s Privacy

Our services and website are intended for businesses, organizations, and general audiences and are not intentionally directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us, please contact us so that appropriate action can be taken.

17. International Data Processing

Depending on the service providers we use and where our clients are located, information may be processed or stored in countries other than the country where you reside.

Where required, we take reasonable steps to ensure that applicable data protection requirements are respected.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised effective date.

19. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact XSQUARE through the contact information published on our website.

XSQUARE
Website: www.xsquare.net
Email: hello@xsquare.net
Phone: +92 335 2359403
Address: Office 203, 2nd Floor Building 85, Block F Shaheed e Millat Expressway Road karachi, sindh 75400 Pakistan

By using our website, you acknowledge that you have read and understood this Privacy Policy.