Terms & Conditions

Effective Date: September 28, 2026

Welcome to XSQUARE.

These Terms & Conditions govern your access to and use of the XSQUARE website and the services provided by XSQUARE.

By accessing our website, submitting an inquiry, requesting a quotation, purchasing a service, or engaging XSQUARE for a project, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

1. About Our Services

XSQUARE is a digital agency providing services that may include:

  • Website design and development

  • WordPress development

  • UI/UX design

  • Graphic design

  • Branding

  • Logo and creative design

  • SEO services

  • Digital marketing

  • Social media services

  • Website maintenance

  • Website support

  • Digital consulting

  • Other technology and creative services

The exact services, deliverables, timelines, fees, and requirements for each project may be defined in a separate quotation, proposal, invoice, agreement, or written communication.

2. Service Requests

Submitting an inquiry through our website does not automatically create a client relationship or guarantee that XSQUARE will accept the project.

Before beginning a project, XSQUARE may provide a quotation, proposal, scope of work, or other written confirmation describing the agreed services.

A project becomes confirmed when the required approval, agreement, payment, or other stated requirements have been completed.

3. Project Scope

Each project is based on the agreed scope of work.

Any work outside the original scope may be treated as additional work and may require:

  • Additional fees

  • Additional time

  • A revised quotation

  • Written approval before work begins

Requests for significant changes to the original project requirements may be considered a new scope of work.

4. Client Responsibilities

Clients are responsible for providing accurate and complete information, content, materials, credentials, approvals, and instructions reasonably required to complete a project.

This may include:

  • Text content

  • Images

  • Logos

  • Brand guidelines

  • Website access

  • Hosting access

  • Domain information

  • Social media access

  • Business information

  • Product or service information

Delays caused by missing information, delayed approvals, unavailable access, or client-requested changes may affect the project timeline.

5. Website Development

For website projects, the final website will generally be developed according to the approved scope and requirements.

Unless otherwise agreed, XSQUARE is not responsible for:

  • Third-party hosting failures

  • Domain registrar issues

  • Third-party plugin failures

  • Third-party software changes

  • Server outages

  • Security vulnerabilities caused by third-party software

  • Changes made by the client or another developer

  • Issues resulting from unauthorized modifications

Ongoing maintenance, security monitoring, hosting, plugin licenses, or support may be charged separately unless expressly included in the agreed package.

6. Graphic and Creative Design

Design services may include logos, social media graphics, brochures, advertisements, banners, UI designs, branding materials, and other creative assets.

The number of concepts, revisions, formats, and final deliverables will depend on the agreed project scope.

Additional concepts or revisions outside the agreed scope may incur additional charges.

7. Revisions and Approvals

Clients may be provided with a defined number of revisions depending on the selected service or package.

A revision means a reasonable modification to an existing concept or deliverable.

A complete change of direction, new concept, or substantially different requirement may be considered additional work.

Once a deliverable is approved by the client, further changes may be chargeable.

8. SEO and Digital Marketing

SEO, digital marketing, social media marketing, and related services are performed using strategies considered appropriate for the agreed project.

XSQUARE does not guarantee:

  • Specific Google rankings

  • Specific search positions

  • Guaranteed traffic

  • Guaranteed leads

  • Guaranteed sales

  • Guaranteed advertising results

  • Guaranteed social media growth

  • Guaranteed revenue

Search engines, advertising platforms, social networks, and other third parties may change their algorithms, policies, systems, or requirements at any time.

Such changes may affect project performance.

9. Advertising Services

Where XSQUARE provides advertising or campaign management services, advertising fees paid to platforms such as Meta, Google, TikTok, LinkedIn, or other platforms may be separate from XSQUARE’s service fees unless otherwise stated.

Advertising approval, delivery, reach, cost, performance, and account status may be affected by the policies and systems of the relevant advertising platform.

XSQUARE cannot guarantee that an advertising platform will approve or continuously deliver any particular advertisement or campaign.

10. Fees and Payments

Fees will be communicated through the applicable quotation, proposal, invoice, or agreement.

Unless otherwise agreed:

  • Payments must be made according to the agreed payment schedule.

  • Deposits or advance payments may be required before work begins.

  • Additional work may require additional payment.

  • Third-party costs may be billed separately.

  • Taxes, transaction fees, hosting fees, domain fees, software licenses, or other external costs may be excluded unless expressly stated.

Failure to make payments on time may result in suspension or delay of services.

11. Refunds and Cancellations

Refund eligibility depends on the nature and stage of the service.

Because many digital services involve time, labor, research, design, development, and customized work, payments for work already performed may not be refundable.

If a project is cancelled after work has started, XSQUARE may retain amounts corresponding to work already completed, costs incurred, and approved non-refundable third-party expenses.

Any specific refund terms stated in a separate written agreement or quotation will take precedence over this general section.

12. Intellectual Property

Unless otherwise agreed in writing, XSQUARE retains ownership of its pre-existing materials, tools, frameworks, processes, templates, source systems, reusable components, concepts, and internal resources.

Upon full payment of the agreed project fees, ownership or usage rights for the final custom deliverables will be transferred to the client to the extent stated in the applicable project agreement.

Third-party materials, fonts, stock images, plugins, themes, software, APIs, and licenses remain subject to their respective owners’ licensing terms.

13. Client-Supplied Materials

The client represents that they have the necessary rights, permissions, and licenses to provide content, images, trademarks, logos, documents, videos, software, and other materials to XSQUARE.

The client is responsible for claims arising from materials supplied by the client that infringe the rights of another person or organization.

14. Portfolio and Promotional Use

Unless otherwise agreed in writing, XSQUARE may display completed work in its portfolio, website, presentations, social media, case studies, or promotional materials.

If a project contains confidential information or the client specifically requires confidentiality, the parties may agree to separate confidentiality or non-disclosure terms.

15. Third-Party Services

Projects may depend on third-party services, including:

  • Hosting providers

  • Domain registrars

  • WordPress plugins

  • Themes

  • Payment processors

  • APIs

  • Analytics platforms

  • Advertising platforms

  • Social media platforms

  • Cloud services

XSQUARE is not responsible for changes, interruptions, pricing, limitations, suspensions, outages, or policy changes made by independent third-party providers.

16. Website Content and Accuracy

Information published on the XSQUARE website is provided for general informational purposes.

Although we aim to keep information accurate and current, we do not guarantee that every piece of website content will always be complete, current, or error-free.

We reserve the right to update, modify, or remove website content without prior notice.

17. Prohibited Use

You agree not to use our website or services to:

  • Violate applicable laws

  • Infringe intellectual property rights

  • Distribute malware or malicious software

  • Attempt unauthorized access to systems

  • Conduct fraudulent activities

  • Abuse our communication systems

  • Submit false or misleading information

  • Interfere with website operation

  • Use our services for unlawful purposes

XSQUARE reserves the right to refuse or discontinue services where necessary to protect our business, staff, clients, systems, or legal interests.

18. Confidentiality

XSQUARE will take reasonable steps to keep confidential business information received from clients confidential.

Information may be disclosed where required to provide the services, to authorized personnel or service providers, or where disclosure is required by law.

Clients should not provide passwords or highly sensitive information through unsecured communication channels unless specifically required and appropriate security measures are available.

19. Limitation of Liability

To the maximum extent permitted by applicable law, XSQUARE will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or services.

This may include loss of profits, business interruption, loss of data, loss of revenue, or loss of business opportunities.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

20. Service Availability

We aim to provide reliable services but do not guarantee that our website or services will always be available without interruption.

Temporary interruptions may occur due to:

  • Maintenance

  • Technical problems

  • Hosting issues

  • Internet failures

  • Security incidents

  • Third-party service outages

  • Events outside our reasonable control

21. Force Majeure

XSQUARE will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet or infrastructure failures, government actions, widespread technical outages, cyber incidents, labor disruptions, or other extraordinary events.

22. Links to Third-Party Websites

Our website may contain links to third-party websites.

These links are provided for convenience and do not mean that XSQUARE endorses or controls those websites.

We are not responsible for third-party websites, their content, availability, security, or privacy practices.

23. Changes to These Terms

XSQUARE may update these Terms & Conditions from time to time.

Updated terms will be published on this page with a revised effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

24. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of the jurisdiction in which XSQUARE is legally registered, unless a separate written agreement provides otherwise.

Any disputes shall be handled through the appropriate legal or dispute-resolution process available under applicable law.

25. Contact Information

For questions regarding these Terms & Conditions, please contact:

XSQUARE

Website: www.xsquare.net
Email: hello@xsquare.net
Phone: +92 335 2359403
Address: Office 203, 2nd Floor Building 85, Block F Shaheed e Millat Expressway Road karachi, sindh 75400 Pakistan

 

By using the XSQUARE website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.